Please retain proof of purchase.
Unless otherwise indicated on the product page, all items ordered from gatescientific.com may be returned within 30 days of delivery, under the following conditions: items must be in like-new condition, free of damage, thoroughly decontaminated, and include all accessories, cords, and other items included with the product. Return postage will be paid by the customer.
Returns may also be considered beyond 30 days, or when products are not in new condition, but will be subject to a minimum 15% restocking fee, in addition to charges for any repairs or missing materials, at the discretion of Gate Scientific.
Returns for Gate Scientific products ordered from third party suppliers must be made according to the policies of that supplier.
All products manufactured by Gate Scientific, whether ordered from gatescientific.com or a third party supplier, are warranted against defects in material and workmanship, when used under normal conditions, for two years.
All return and warranty claims should be emailed to firstname.lastname@example.org.